In order to properly communicate with our servers securely and reliably, we use RPC over HTTP. To keep the setup of Outlook simple we have created a profile file that will automatically configure Outlook 2003 for you. Your adminsitrator or the person who ordered the service will have access to these files from their control panel login and they are unique to each user's mailbox.
Please make sure you are running
Microsoft Windows XP with Service Pack 1 with Q331320 hotfix
or
Microsoft Windows XP with Service Pack 2
1. Adjusting Outlook Profile Settings
a. Access your system's Control Panel
b. Double click the Mail option, the Mail Setup dialog appears
c. Click the Show Profiles button, the Mail dialog appears
d. Select Prompt for a profile to be used option
e. Click OK
2. Automatic Outlook 2003 configuration
a. Make sure that the Outlook 2003 application is not running
b. Open the unique profile file your adminstrator has sent you by double clicking on it (if you are the administrator, then the profile file is found by clicking on the mailbox you have created in the web control panel and then clicking the "Outlook Access - View Setup Info" link, which will give you the option to down the file)
c. This will restart Outlook and you will be asked to accept the new profile settings
d. Click Yes and then you will be asked to enter your Exchange login information
Outlook 2007
Outlook 2007 does not automatically import Outlook profiles (.prf files). Please run the following command (at the command line) to import the unique profile file that your administrator would have sent you into Outlook 2007.
outlook.exe /importprf "C:\outlookprofile.prf", where "C:\outlookprofile.prf" is the full path to your the unique profile file.
3. Entering Exchange login information
a. At the Exchange login prompt enter your Exchange mailbox user name in the following format CORE\username and the password.
Upon the first successful login, all data in your Exchange account will be synchronized. With all future logins the synchronization time will be dramatically faster, as only new data we be synchronized.
Please Note - As this is a hosted service Outlook will prompt each time for you to enter your password. This is a security measure, and is designed to work this way.
