Privacy policy

Our commitment to your privacy. At Worthers we are committed to protecting your privacy. Please read on for more details about our privacy policy.

Collection of data

The Customer undertakes to provide to Worthers free of charge and in full co-operation any information reasonably required by Worthers in order to fulfil its obligations under out Terms and Conditions.

We use data we collect about you to process orders, manage your account with us and to help us improve our services.

We may also automatically receive general information that is contained in our server log files such as your IP address and cookie information.

Use of data

Your email address or telephone number may be used to contact you if there is a question regarding your order or to provide you with information on the service we provide to you.

We may use data to customize and improve your user experience on this web site. We will not provide this data to third parties unless

  • provided for otherwise in this Privacy Policy;
  • we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data;
  • a service provided on our website requires the interaction with or is provided by a third party, by way of example an Application Service Provider;
  • pursuant to legal process or law enforcement;
  • we find that your use of this website violates our this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property;
  • we need to obtain a credit reference or debt collection
  • this website is purchased by a third party whereby that third party will be able to use the data in the same manner as we can as set forth in this Policy. In the event you choose to use links that appear on our website to visit other web sites, you are advised to read the privacy policies that appear on those web sites.

Credit card details and other sensitive information

Sensitive information and credit card details are only taken over a secure connection and always encrypted when held by us. We send these details through a secure connection to a payment gateway in accordance with our Banks guidelines.


On occasions a cookie may be used for session management purposes, for instance to help track a shopping basket, and on occasions to record your chosen web site preferences. No personal information will be recorded in this way. Note, a cookie is a small text file saved on your computers hard drive.

E-mail news

If you sign up to any of our news information services, your e-mail address will be saved to enable the sending out of this information. If at any time you wish to unsubscribe from this, you may do so through the automated procedures on our web site. You may also e-mail the webmaster but removal from a list in this way may take longer to arrange.

Links to third party sites

We assume no responsibility for the information practices of sites a user is able to access through ours, and encourage visitors to check the privacy policy of every site they visit.

The content on affiliated websites operated by third parties is not under our control. If you have any questions concerning these sites and the usage of them we suggest that you contact the webmaster of the site directly.


When personal information is saved by us we do everything that can be reasonably expected to be done to ensure that your data is kept safe. All Worthers staff are made aware of the need to keep personal information safe and have agreed to ensure the confidentiality of this information. Only authorised personnel are granted access to any personal information.

Third parties

We do not collect information for, or sell information to, any third parties.

Policy changes

By using this web site you accept our privacy policy and are aware that changes may be made to this policy from time to time. Any changes to this policy will appear on this web page.

Changing data we hold

Each customer has the right of access to all personal information submitted through a web site by them. If any information changes after the date of submission it is the responsibility of the customer to inform Worthers of those changes. Customers can have access to personal information by contacting Worthers.

Data Protection Act

Worthers reserves the right to hold information relevant to Customer in accordance with the Data Protection Act 1998.

This information may be stored in a computerised database and/or in paper format, which will be treated in the strictest of confidence and will only be used internally by Worthers, unless otherwise stated.

All information relating to the Customer collected by Worthers in the course of providing the Service shall remain confidential between the Customer and Worthers subject only to the permitted uses of that information under our Terms and Conditions or as may be required under the Data Protection Act or any other regulations relating to the Service by the Customer as part of any report or publication without revealing the identity of the Customer.