This is a simple guide to setup a new email account in Outlook the steps may be different depending on what version of Outlook you are using:

  1. From the top menu click on tools and then click on accounts 
  2. Select the email icon
  3. Enter your account information, your email address and password
  4. For the username enter your email address, select IMAP or POP3
  5. Enter the incoming server name and enter the port number (993 IMAP, 995 POP3)
  6. Make sure SSL is ticked for the outgoing server add the same details but for the outgoing port enter in 465
  7. Click on add account or next, this should now set up your email account
Run some test emails to make sure the account is sending and receiving emails correctly 

If you enter the password incorrectly this may cause a block on our firewall, click here for more information


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